Built for the way you actually work
Every feature in RapidCallout exists because a UK towing business needed it. No bloat, no generic CRM features — just tools for getting jobs done.
Location-Based Job Filtering
When you post a job, only partners within a set radius are notified. Partners see only jobs they can realistically attend. No one in Plymouth receives a job in Edinburgh. No one misses a job because it was buried under 40 irrelevant posts.
- Configure your coverage radius in settings
- Jobs only broadcast to verified partners within range
- Partners outside radius are not notified — clean inbox, focused network
- Posting company sets job radius per job (e.g. smaller for urgent, wider for specialist work)
Private, Ranked Bidding
All bids arrive in one screen, ranked by price, ETA and rating. You compare instantly and tap to select. Bidders never see each other's prices — no race to the bottom, no gaming the system.
- Partners submit price + ETA in a private bid
- Bids ranked automatically: lowest price, fastest ETA, highest rating
- Posting business selects with one tap
- Rejected bidders notified automatically — no awkward conversations
- Bid window timer visible to all — fair deadline for everyone
Partner Reliability Scores
Every partner has a live reliability score based on real job history — not self-reported claims. You see ETA accuracy, completion rate and overall rating before you pick anyone. Bad actors fall down the rankings automatically.
- Star rating based on actual job performance (not self-reported)
- ETA accuracy tracked — did they arrive when they said they would?
- Completion rate — do they cancel after being selected?
- Total jobs completed shown on each partner profile
- Rating visible on every bid — you always know who you're dealing with
Real-Time GPS Tracking
From the moment a partner is dispatched, you and your customer watch their live location. ETA updates in real time. Your customer never needs to call you asking where the driver is.
- Partner GPS tracked live from dispatch to arrival
- Posting business monitors from dashboard
- Customer receives automatic live tracking link via SMS
- Customer watches driver on their own phone — no app download required
- Alert if partner deviates significantly from route
- Arrival confirmation auto-logged with timestamp
Margin & Commission Control
Your partner price and your customer price are completely separate. The partner never knows what you charge the customer. Set your margin, lock it before dispatch, and it's recorded automatically.
- Partner bid is private — never shown to customer
- You set customer price independently after selecting a bid
- Margin auto-calculated and logged to your account
- Deposit collected from customer before partner dispatched
- Partner collects remaining balance direct from customer on-site
- Monthly commission summary in your reports dashboard
Full Audit Trail
Every action on every job is timestamped and recorded automatically. Who posted it, who bid what, who was selected, when they arrived, what was paid. Disputes resolved in seconds with evidence.
- Every bid timestamped — who quoted what and when
- Partner selection recorded with timestamp
- Dispatch, arrival and completion times all logged
- Payment amounts and methods recorded
- Full job history searchable by date, partner, or job type
- Export job history as CSV for your records
Favourite Partners
Save your most reliable partners to a Favourites list. They get first refusal on your jobs before the broader network is notified — rewarding the partners who've earned your trust.
- Save any partner to your Favourites list from their profile
- Favourites notified before the full broadcast
- Set a "Favourites only" window — e.g. 2 minutes before opening to all
- Favourites see your jobs with priority flag in their feed
- Build a reliable inner network within the larger platform
Reports & Analytics
Every job feeds your reports dashboard automatically. See monthly job volume, revenue, commission, partner performance and more — without touching a spreadsheet.
- Monthly job summary — volume, total value, your commission
- Partner performance — best performers by rating and reliability
- Job type breakdown — tyres vs recovery vs breakdown
- Revenue trends by week and month
- Export to PDF or CSV for accounting
- Annual summary for tax records
See every feature in action
Request early access and we'll walk you through the app personally.